PAYMENT & CANCELLATION POLICY

CALL PROCEDURE & PAYMENT

I will call you at the specified time of your appointment. All appointments are to be paid online at the time of scheduling prior to the call. I accept all major credit cards. 

CHANGES

I have reserved your time for you. If the need arises, please give me a 24 hours notice and we will reschedule. Without proper notice, scheduled time missed will be lost. I request you to make our time together a priority. 

 

EXTRA TIME

You may call between our appointments if you need assistance, have a problem, or can't wait to share a success with me. I encourage you to take advantage of this opportunity. This is an extra and I do not bill for this time, but I do ask that you use it respectfully. E-mail communications are also available.

LATE/CANCELLATION POLICY

 

All scheduled calls/appointments must be rescheduled 24 hours in advance, if not you will be charged for the call or apt in full.  If you do not call the coach within 15 minutes of your scheduled coaching time, the coach will assume you have elected not to avail yourself of the opportunity to make your call, and you will be charged in full. 

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Carolyn Baker is certified by the World Coach Institute, with a Masters of Life Coaching through the International Coaching Federation. She is currently completing her certification through the ICF.